>>
. . ..


>> A quick overview of the billing process


Each billing cycle, a number of operations are undertaken by both Computer Voice Systems and each of our clients.

On a daily basis, Computer Voice Systems downloads call detail records in raw format from our clients' carriers. DependaBill™ Back Office, which runs at our site, types the calls, rates them, applies taxes, and, finally, appends all the data in your client and rate plan database for billing.

Your staff uses the DependaBill™ graphical user interface to input all the information about your customers, their locations, their circuits, their rate plans, their payment options, etc.

All this information is imported into your database at the end of the billing cycle. That's when our powerful servers start generating your bills. They can be presented in paper format, or electronic format-either on CD or directly on the web. You can give your customers that choice.